Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.
4.1 out of 5 stars
in all areas
3914 Reviews - 414 Communities
5 ★(1962)
4 ★(864)
3 ★(548)
2 ★(287)
1 ★(253)
Quality 3.9
Trustworthiness 4.1
Value 4.1
Responsiveness 4
star-rating Pulte Homes - Great project management!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Great project management!
star-rating Pulte is the way to go
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Responded promptly to any questions, good quality materials, great designs
star-rating Field managers are very professional and helpful.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Some of the subcontractors could be more careful: 1. Contractor who installed the pedestals (the utility access boxes) needs to buy a level. They are all crooked. If the landscaper messed them up, they should fix them. 2. Contractor who installed the electric meter on the side of the house. Many are not level. ... More
star-rating House is great. Little follow up needed sometimes to get the work done.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 4
Everything is perfect inside house. We noticed few places with minor glitches inside house. But those are acceptable. However the backyard and front yard lawn is not done as expected. Grass has completly died at lot of places before we moved in after closing. I am still following up and expecting lawn redo from Pulte field manager. Not heard about it yet. ... More
star-rating Pulte Homes - Fast construction and fair prices.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Fast construction and fair prices. Addressed everything in independent inspection. Some aesthetic issues at final walkthrough (paint etc) that were never addressed.
star-rating Glad we bought
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
We were amazed how quickly and this house was built. Finished exactly in the time line given us the day we bought!
star-rating Well done job
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
I am satisfied with job done by the company. I would like to have more lighting installed on the ceiling of the rooms. Also I would prefer different flooring on the balcony.
star-rating Interior quality
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
House Interior especially drywall is incredibly bend , there is not a single streight wall, the hight and length not matching at all, drywall not leveled at all, we have few sport where cealing drywall is incredibly bend , i gladly show that to inspection.... Then another issues with internet wiring , mot a single cable was woried properly, btw our neighbor had same issue with cable, so we had to hire it guy to revwire all house . Another then that I we happy ... More
star-rating Excellent experience
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Excellent process from start to finish Responsive
star-rating Pulte home build
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Structurally the house appears solid. Finishing workmanship is always an issue when building. Our project manager has been on top of our punch list items. Air conditioning air flow has been an ongoing issue and still needs attention. Is 1 unit enough for our size house? How should the duct work /vents be installed/adjusted for even temp throughout the house? Overall we are pleased. ... More
star-rating Good overall
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 4
It was a good experience overall, we love our house. There are a couple of matters we expected to have been handled betterm
star-rating Pulte Condo in Crown
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Pulte Condos in Crown Gaithersburg review – Pros: The location of these condos in Crown, Gaithersburg Maryland is fantastic - they are within a stone throw distance from Crown city center that includes 7+ good restaurants/bars, a Starbucks store, a great wine shop, a Harris Teeter, a Sports club and other stores. With easy access to 270, MD 200-ICC and close proximity to Shady Grove Metro Station the location speaks for itself. The external look of the building is very modern and attractive. The building is located across from the pool and community center and therefore has easy access to these amenities. Inside the unit, the upgraded kitchen appliances and washer/dryer are excellent. The floor plan I choose – Brooklyn has nice size open kitchen and living room area. I will definitely give building a 4.5+ star rating out of 5 stars especially because both, the Sales and Delivery/Operation staff is very professional and attentive. Having said that, there are a few elements that could have been designed better to get a 5 star from me. Cons: - The sound proofing in the building, both internally and externally is nearly nonexistent, the ceiling is lower than 9 feet, there is only one elevator in the building of 32 residents that not only is inconvenient but it is also a single point of failure especially for elderly living on the 3rd and 4th floors, the parking is very limited with a very flimsy and noisy garage door protecting the entrance, the adjacent same size windows do not have symmetrical dimensions and therefore creates a challenge for designing high-end window treatment. For the unit size of 1500+ sq. ft. The balcony size is a joke. Obviously, some of these are design while others are construction quality control related issues. Bottom-line - While the corporate planners/architects plan these Condos to maximize the square footage and utilization for obvious reasons however, they do neither have experience nor inclination to make the design for functional living. There are way too many of these smaller features I can list here that can be easily incorporated into the design that makes a good design great but this review already too verbose. ... More
star-rating Completed Home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
The home is great however the paint and some small details are needing to be fixed. The paint comes off easily on the walls. There are some issues with walls having weird curves and bulges. The main concern is I was never told there would be such a steep driveway which is an annoying issue and for someone with a bad back adds additional issues. ... More
star-rating Pulte Homes - Recommend for people for new build
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
Recommend for people for new build
star-rating Our builder Lamar was great- Pulte not so much
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
Inconsistencies from sales that were passed on to builder. Strange methods of selection with sales (other home owners before and after us experienced the same). Our home is great and we really like it. Our builder was great, straightforward and had good response time with action. Good follow up to typical issues after move in ... More
star-rating Decent value for an overpriced community housing!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 4
Lot price is a direct cash in their pocket. Other than that, the quality of building is great, they are generally responsive to any post sales work, although maintenance requests can take a bit longer. Overall, recommended!
star-rating Smooth sailing
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Just recently moved from CA to AZ and was able to manage the whole process from CA. Ron Rolfes was great at communicating and sending photos. He responded to all calls in a timely manner and address any issues we had right away.
star-rating Great experience
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
As a first time homebuyer I was nervous about the process, although it was stressful, I don't think I'd rather go through the experience with home buying with any other company but Pulte.
star-rating Construction crew is solid
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
construction team is very execution focused and get things done as soon as they physically can. of course contact with sales office needs work as the closing took a lot of effort!
star-rating I'd Still Choose You...
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Suffice it to say if I had to do a home purchase all over again, I'd still choose Pulte, The total buying experience was streamlined and convenient. The customer service before and after sale has been exceptional.
star-rating Good Job
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
John S and Konrad B are great Superintendents! The garage is too small - needs to be wider and deeper. Pulte also dropped the ball big time - major mistake by building and selling a "Smart Home" wired with Cat 6 cable with no internet in the neighborhood, Still waiting on Comcast to come today (8-7-19) and we moved in 6-28-19. ... More
star-rating Master shower not draining correctly and not leveled
Quality star-rating 4
Trustworthiness star-rating 4
Value star-rating 5
Responsiveness star-rating 5
Over all the build quality of the home is good and the project manager was good. The biggest issue is the master shower. The drain had to be cleaned out twice because it did not drain. There was broken glass and wood in ther from the top out. Additionally the floor is not leveled correctly and need to be ripped up and replaced. ... More
star-rating Good work
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Overall very happy with the work.
star-rating Great place to live
Quality star-rating 5
Trustworthiness star-rating 4
Value star-rating 4
Responsiveness star-rating 5
The place is great to live. I wish there was a pool and recreational facilities for the tenants.
star-rating Pulte Homes - Larry was great to work with during the construction phase!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 3
Responsiveness star-rating 5
Larry was great to work with during the construction phase!