Pulte Homes

star-rating (3914 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

3914 Reviews - 414 Communities

5 ★(1962)

4 ★(864)

3 ★(548)

2 ★(287)

1 ★(253)

Quality 3.9

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Pulte Homes - Overall we had good experience.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Irfan A.
  • PEORIA, AZ
  • February 11, 2021

Overall we had good experience. What we did not enjoy was the options we got to select in design center. Pulte definitely add more options as it gives way less to choose as compared to any other builder of this scale.

star-rating Delivered as they said on time

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Robert G.
  • New Albany, OH
  • February 03, 2021

All questions and problems was answered and taken care of quickly.

star-rating Pulte Homes - Quality Construction and delivery of the is great.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Plymouth, MN
  • February 02, 2021

Quality Construction and delivery of the is great. But we noticed couple of things to be improved. After closing home response is not that great. Need to understanding the customer pain. Simply saying after touching some rough-ins they will say warranty will be gone, At the time of closing also co-ordination not that great for colleting the keys. ... More

star-rating Better than expected

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Marcus G.
  • Dayton, MN
  • February 02, 2021

I wasn’t sure what to expect with a new home build and only heard stories about negative experiences. I’m pleasantly surprised to report that my experience has been great. Be aware that you will need to pay attention to the details. The framing, foundation, trim, appliances, and design selections. As a buyer, you are purchasing YOUR home. It’s in your beat interest to be highly involved in the build process. If your expectation is a HGTV hands off experience you may find yourself disappointed. Stay engaged with the process. Find all pictures you can representing the features and materials you want included in your home that Pulte provides so that there are no surprises at the final reveal. If you feel comfortable being highly engaged and detail oriented, the new build process with Pulte will be fantastic. If not, I suggest buying an existing home. ... More

star-rating Pulte Homes - Overall I am satisfied with my purchase.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • San Jose, CA
  • February 02, 2021

Overall I am satisfied with my purchase.

star-rating Communication was excellent up through closing

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Karen Susanne W.
  • BUCKEYE, AZ
  • January 27, 2021

Working with our construction manager, Robert was great. He was kind and helpful. Once you are moved in, it seems that it takes a bit longer to get things addressed, but they get done.

star-rating Pulte Homes - It’s a beautiful unit

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Elizabeth D.
  • North Reading, MA
  • January 26, 2021

It’s a beautiful unit

star-rating The Sales Rep Mary Ann was phenomenal.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Willis M.
  • Huntersville, NC
  • January 26, 2021

She ensured our entire home buying experience was smooth. she went above and beyond on all our needs. She made sure all our questions were answered.

star-rating Working with and Carl has been great

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Davidson H.
  • North Brunswick, NJ
  • January 26, 2021

We love our new home and the price we paid wasn't cheap but you get what you pay for.

star-rating Pulte Homes - We love our house, but we feel like some of the work was sub-par.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Bobbi B.
  • Delaware, OH
  • January 07, 2021

We love our house, but we feel like some of the work was sub-par. For instance, the paint isn't precise in some areas, the trim boards have some gaps, and some outlets keep tripping the breaker from just using the vacuum. Also, for the price we paid, I feel like the finishes should be a little bit higher grade than what we got. ... More

star-rating Pulte Homes - There were a lot of cosmetic issues that we’re not sure how they

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • San Jose, CA
  • January 06, 2021

There were a lot of cosmetic issues that we’re not sure how they got past everyone’s eyes, but they’ve been responsive about helping out with those.

star-rating THey wanted to please. The builder went above and beyond what we asked for.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Crystal C.
  • Novi, MI
  • December 26, 2020

We were not pleased with out sales agent at times. Sometimes it seemed she put her own interests or that of Pulte before our interests as homebuyers. We wished that we had used a realtor of our own or that she had encouraged us to read the contract before we signed or be more prudent about unnecessary upgrades, etc. The builders were polite and competent. They were eager to exceed out expectations and offered extras to make sure we were pleased. Some of the issues we had with buying our new home had nothing to do with Pulte, but with selling our former home and the closing process and also the mortgage approval process which was arduous. Overall, we are happy with our new home and wouldn't buy form any other homebuilder but Pulte. This is our 2nd Pulte home. ... More

star-rating Pulte Homes - Had a great experience with purchasing my home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Jacksonville, FL
  • December 09, 2020

Had a great experience with purchasing my home

star-rating Good, for the most part.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Christopher A.
  • Ave Maria, FL
  • December 08, 2020

The house is, for the most part, fairly well constructed. Not all the materials are top quality but none of the construction deficiencies (e.g. really crappy drywall) are, in my view, due to the foreman. Rather, some of the trades were less than, uhh, terribly skilled or concerned about quality work. The post closing follow-up has been excellent. The pre-sale mortgage process, however, was the absolute worse. Overall, I'd give the foreman, salesman, and post-sales customer service five stars; the trades three stars (on average); and the mortgage department -7 stars (unless I can give lower). ... More

star-rating Pulte Homes - build is not the greatest quality but acceptable for the price

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Ayesha K.
  • Apex, NC
  • December 08, 2020

build is not the greatest quality but acceptable for the price range

star-rating Pulte Homes - Not the highest quality of workmanship.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Hanover, MD
  • December 08, 2020

Not the highest quality of workmanship. Numerous places where painting was poorly done and molding not connected. Issue with flooring within two weeks of moving in.

star-rating Pulte Homes - Some of the sub-contractors could have done a better job.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Canton, MI
  • December 08, 2020

Some of the sub-contractors could have done a better job. Some of the finishes were rushed and should have been better.

star-rating I was kept updated about the construction process.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Thomas G.
  • Riverview, FL
  • December 02, 2020

The process can require some personal time, but it is well worth it.

star-rating My overall experience was very good. There were some communication issues with the design center.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Linda G.
  • Fuquay Varina, NC
  • December 01, 2020

I understand that I was supposed to get a survey about my Pulte finance team and my Project Manager. I never got those and would really like someone from Pulte to call me regarding this.

star-rating Pulte Homes - Home is great with appliances and tiles and hardwood floors.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Fairfax, VA
  • December 01, 2020

Home is great with appliances and tiles and hardwood floors. All ceiling LED lights are very nice and bright the home. All staffs are friendly and quick response to any issue that I have concerning the home.

star-rating Pulte Homes - Our overall experience with Pulte was very positive, with a few

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Houston, TX
  • December 01, 2020

Our overall experience with Pulte was very positive, with a few small but bothersome issues. There were a few repair items we pointed out to the build team during our various meetings. While some of those were addressed upon reinspection, others weren’t and we had to repeatedly ask for some minor repairs and touch ups to be completed. ... More

star-rating Ray Worley

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Daniel B.
  • Estero, FL
  • December 01, 2020

As far as the building of the house had no problems at all. All done in a very timely fashion. After the build, slow to get punch out and touch ups done. 8 weeks in and still waiting on service. So be patient. Getting a small mortgage through Pulte seemed to give me the most aggravation. All in all , after everything is said and done, we're happy customers ... More

star-rating Pulte Homes - Any repairs needed are taken care of.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Pickerington, OH
  • November 08, 2020

Any repairs needed are taken care of.

star-rating Pulte Homes - I booked my townhouse with Pulte in January 2020 and then Covid

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Shiraz A.
  • Livingston, NJ
  • November 03, 2020

I booked my townhouse with Pulte in January 2020 and then Covid happened in March , i though the project will get delayed by a huge sum but instead to my surprise Pulte were very efficient and did not delay the project as expected even in this difficult & challenging times. Pulte has been very trustworthy in delivering project in time. Very happy with their response overall. ... More

star-rating Pleased but not wowed.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Robert G.
  • St Augustine, FL
  • October 20, 2020

Disappointed in the attention to detail. Paint chips here and there. Nicks here and there. Flaws were not obvious but we are neat freaks and maybe expected everything to be perfect. Love the floor plan and the sunsets.