Pulte Homes

star-rating (3914 reviews in all areas)

What Homeowners Have to Say About Pulte Homes

Pulte Homes has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes’s 3914 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

3914 Reviews - 414 Communities

5 ★(1962)

4 ★(864)

3 ★(548)

2 ★(287)

1 ★(253)

Quality 3.9

Trustworthiness 4.1

Value 4.1

Responsiveness 4

star-rating Better than some

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Buda, TX
  • February 11, 2020

This is the third home we have had built by a mass builder. It was not the worst by far, but definitely not the best. The buying experience was not good at all. Since moving in, I have to say that they are really great about getting any issues taken care of right away. Overall, if we were ever to build again we would consider them. ... More

star-rating Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Charles P.
  • Spring, TX
  • January 28, 2020

Was painless and fast.

star-rating Good people, terrible corporation

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • SAN ANTONIO, TX
  • January 28, 2020

Great people working locally at Sterling Ridge. Josh and Annette are great employees and people. Single worst title company experience I've ever had. Title company was an embarrassment to the brand and seems as if corporate doesn't care.

star-rating Pleased with the building experience. Had a couple of instances where we were given incorrect information about the services provided by the HOA as well as venting of kitchen fan. Additionally, we are unhappy about having to have paid for a change order

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Timothy N.
  • Babcock Ranch, FL
  • January 26, 2020

Pulte is a good builder. Be sure to ask about EVERYTHING so there won't be surprises. We asked about the kitchen fan venting when looking at the model home and were originally told that the fan vented to the outside. When we went to the design center when constructing our home, we were informed differently and then had to pay $650.00 more to have exterior venting. ... More

star-rating Steve and John have done a good job

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Mark V.
  • Orange, OH
  • January 23, 2020

Steve does a great job but I feel he is understaffed, there is some unfinished items that are mostly wheather related that I hope will be completed by early spring. Steve did respond with other issues in a timely manner. I also think John is a great salesman and is very responsive ... More

star-rating Pulte Homes - The team has been great.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • North Caldwell, NJ
  • January 22, 2020

The team has been great. That said finish work was not as expected.

star-rating Great

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Christopher D.
  • Las Vegas, NV
  • January 22, 2020

We had a great experience.

star-rating The Build Period was Problematic

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Kenneth H.
  • Lake Stevens, WA
  • January 22, 2020

Overall, we are finally happy with the house. We have owned a Pulte home in the past and when we were looking for our retirement home, the location and design of the house was superior to anything we had been considering and we decided to buy again from Pulte. My only "complaint" was the overall build process. Things started out as expected. Patti J., our sales person, was exceptional. She was always there for answering questions and guidance, and still is. The issue was with the multiple construction managers who were in-charge of the site during the build and the communication issues that they had. Because of the manager "churn", the closing was delayed from the agreed on date. We planned our move into the house with enough buffer so this was really not a problem. After move in, we had to have Pulte come back and correct multiple issues, raised during the build process, which are just being completed now (6 weeks after move in). Once the third construction manager (John) arrived on site responsiveness improved greatly but he could not overcome issues caused by the churn of the previous two managers. Overall, we are very please with the house and the service provided by our sales person third construction manager. The process would have been exceptional except for the difficulties with the build process and communications during it. ... More

star-rating Great experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Shannon S.
  • Bothell, WA
  • January 16, 2020

As a single homeowner, I was very impressed with the level of commitment with which I was treated. Not knowing much about home building or the process, my questions were answered quickly and in terminology that I could understand. No question was a "dumb question"! It was a wonderful feeling to go through the whole process knowing, without a doubt, that the Pulte team was with me every step of the way! ... More

star-rating New Home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Anonymous
  • North Las Vegas, NV
  • January 15, 2020

I am familiar with Pulte and the quality workmanship. Great reputation, high quality for the dollar.

star-rating Above average quality and workmanship

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Judie W.
  • Prior Lake, MN
  • January 15, 2020

Pulte provides many many choices for the home buyer.

star-rating Ease of Buying

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Oksana P.
  • Oakland, FL
  • January 15, 2020

Pulte was there walking me thru the process of buying and truly made it stress free.

star-rating Love the house but no response to issues when reported.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Denise O.
  • St Augustine, FL
  • January 14, 2020

The house is great but there were a couple of minor repair items that I discovered after moving in. I followed the process and sent them off to the warranty mailbox twice but have never received a response. Other than the responsiveness the overall experience with the builder has been very good. ... More

star-rating Pulte Brings Home the Gold at Hunterdon Creekside

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Robert P.
  • Flemington, NJ
  • January 10, 2020

Pulte has a great design & build team that works closely with the customer. There was ongoing communication and all milestones were met. We had no major issues during the entire process. It took Pulte's Creekside team three months to convert an empty dirt lot into a beautiful home. They followed up quickly to resolve a few minor post-construction issues. ... More

star-rating Lake Timber

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • David K.
  • Babcock Ranch, FL
  • January 08, 2020

Happy with purchase

star-rating Pulte Homes - The time it took to finish the house was longer than promised.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Daniel M.
  • Avon Lake, OH
  • January 08, 2020

The time it took to finish the house was longer than promised.

star-rating Very pleased

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Emmitt W.
  • Tucson, AZ
  • January 07, 2020

My wife and I are very pleased overall with our home. The build process took a bit longer than we had hoped but with weather and the climate of the housing market currently it is somewhat understandable. Our building manager was helpful in answer our questions and noting discrepancies found throughout the build process as well as after closing. Although we have experienced some difficulties resolving these issues in a timely manner. I would certainly recommend pulte to others. ... More

star-rating value for money builder

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Srikanta A.
  • McKinney, TX
  • December 18, 2019

Recently i got a inventory house at Dallas. It is nicely built. only the worry part is, it does not provide clean or smooth finish on some of the stuff. Pulte claims they are not custom grade but production grade builder, so smooth finish will be missing in some edges etc. ... More

star-rating Pulte Homes - The sales process was bad.

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Avon, OH
  • December 18, 2019

The sales process was bad. The sales rep didn’t listen to our concerns and let us make assumptions that he could have easily clarified. This lead to many disappointments when we didn’t get house feature we thought we had purchased.

star-rating quite pleased

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Richard M.
  • Chester Springs, PA
  • December 12, 2019

Great value for the money. Detailed finishing work not the finest.

star-rating Close to but not perfect

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Gaithersburg, MD
  • December 12, 2019

Our new home is beautifully designed and many many things are just perfect! But there are also many little problems that are annoying and difficult to get resolved. Nothing is urgent anymore (the one urgent problem was fixed but only after a 10 day wait). The project manager is overwhelmed so there's no way that he could possibly address the issues. We hope that Pulte will respond within the first year of ownership so we can have the perfect home we dreamed of. ... More

star-rating Pulte Homes - Very satisfied.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Kevin R.
  • Bluffton, SC
  • December 11, 2019

Very satisfied.

star-rating Pulte Homes - Overall a good experience and look forward to enjoying many years

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Douglas W.
  • Ann Arbor, MI
  • December 11, 2019

Overall a good experience and look forward to enjoying many years in our new home.

star-rating The process had its ups and downs but ended favorably

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Kim V.
  • SCHERTZ, TX
  • December 11, 2019

Plan for the build to take as long as the original projection window despite any positive comments regarding finishing early. If you need to make temporary living arrangements make them based on the full amount of time Pulte has to complete your build. Look at what is written down as and building modifications or interior elements on paper carefully. Mistakes were made on mine that essentially “became my problem” because I signed off on number and descriptions ( which made no sense to me) trusting that they were recording my selections accurately ... More

star-rating Trustworthiness of Pulte

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 3

  • Rama B.
  • Canoga Park, CA
  • December 11, 2019

No doubt that Pulte homes are high quality homes and the way the explain about the home is real worth .