TH Properties

star-rating (38 reviews in all areas)

What Homeowners Have to Say About TH Properties

TH Properties has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of TH Properties’s 38 homeowner reviews to learn why they are the right team to build your new home.

4.2 out of 5 stars
in all areas

star-rating

38 Reviews - 2 Communities

5 ★(21)

4 ★(8)

3 ★(4)

2 ★(2)

1 ★(3)

Quality 3.8

Trustworthiness 4.3

Value 4.2

Responsiveness 4

star-rating Great experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Gregory H.
  • Pennsburg, PA
  • May 07, 2019

We love our new home! We worked with Austin Moyer through the whole process of constructing and creating our new home and he made the process seamless!

star-rating NorthGate

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Ronald F.
  • Pennsburg, PA
  • August 08, 2019

I have had a few issues and the team is still working on some of them. My overall complaint about the house is the quality of the paint. It is a very poor quality paint and they did not do a good job at all. I know they will probably not repaint my home, but hope the quality gets better for the remaining homes. ... More

star-rating Projects not done.

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 2

  • Horace L.
  • Pennsburg, PA
  • May 15, 2019

It seems that after we closed in March of 2019 that items that not have been completed are put on the back burner. Our landscaping has not been completed. But the homes in the Reserves that were built after ours the landscaping is complete. How is that! It unacceptable!!!!!! ... More

star-rating Overall - fairly satisfied

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Pennsburg, PA
  • March 06, 2019

Overall, THP builds a nice house. I believe they need to spend more time on the finishing details so they can really impress their buyers. They seem to rush to go to closing, leaving some items unfinished. With that said, this is my second THP home and I do recommend them. ... More

star-rating Details

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Joseph M.
  • Pennsburg, PA
  • March 31, 2020

Check your new home very good, because they are not careful with a lot of things. As an example, My heater system doesn’t work properly, keeps upstairs super hot but downstairs cold . Garage door very cheap.

TH Properties responded:
We are saddened by your initial experience in our home and would like the opportunity to address your concerns as soon as possible. We’ll do our best to correct items done improperly, so please call our customer service line at 215-337-3536 to schedule an appointment as soon as the coronavirus limitations are lifted. In the meantime, we’d like to discuss your items as perhaps we can resolve some simple things over the phone. Please leave a message at the same number. Thanks so much. thp ... More

star-rating Follow up work seriously lacking.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 1

  • Joseph G.
  • Pennsburg, PA
  • September 11, 2019

High Meadows

star-rating TH Properties - The builders and construction crew were extremely nice and accommodating.

Quality star-rating 1

Trustworthiness star-rating 5

Value star-rating 1

Responsiveness star-rating 3

  • Anonymous
  • Pennsburg, PA
  • October 28, 2020

The builders and construction crew were extremely nice and accommodating. The Inside is very pretty. My upgrade choices were great, no mistakes. The sales person was not nice. The quality of paint is very bad. It marks up when touched. There is no soundproof, which will force me to sell soon. If there was soundproofing the home would have been a super great value. ... More

TH Properties responded:
Thank you for taking the time to leave us a review! We're happy to hear your positive feedback regarding your overall experience! We also appreciate the comments on areas to improve. The condo product, by design, is definitely more susceptible to noise transfer than a single home, however we take numerous measures to try to alleviate the concern. We would like the opportunity to inspect the unit to make further evaluation if you would give us the opportunity. Please contact our customer service line at 215-337-3536 so we can schedule an appointment. Thanks so much. thp ... More

star-rating Disappointed with the lack of attention to detail

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 4

Responsiveness star-rating 1

  • Anonymous
  • Pennsburg, PA
  • March 24, 2020

There seemed to be sub-contractors that were responsible for each aspect of the building process. The problem was that no one seemed to inspect the sub-contractor's work. Painters left sections unpainted, carpenters cut trim moldings too short, chunks out of the baseboards that they tried to cover up with paint and made extra cuts leaving marks on the boards, electrician wired the garage door openers to the opposite garage doors, plumber cut holes in the master bathroom sink cabinet that were too far away from the pipe causing the pipe to be stretched proportionally, terrible job grading the yard - huge rocks and tree roots left in the yard. It took several calls and almost a month to get the trash and recycle cans delivered, Most of the issues could have been resolved if there were oversight by a project manager. Sadly, they weren't resolved even after we and our realtor addressed it with the project manager. We do love the location of our home and the designs that we chose are beautiful. If I could change anything it would to monitor the building process more closely and not agree to settlement until all issues were fixed. ... More

TH Properties responded:
We are saddened by your initial experience and please know that we take your comments very seriously. It is equally concerning that we have not been able to rectify these issues when they were brought to our attention, and we would like the opportunity to address them as soon as possible after the coronavirus limitations are lifted. Please call our customer service line at 215-337-3536 to schedule an appointment when the business community is back to normal again. In the meantime, we’d like to discuss your items as perhaps we can resolve some simple things over the phone. Please leave a message at the same number. Thanks so much. thp ... More

star-rating Concerned

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 2

  • LeAnn R.
  • Pennsburg, PA
  • May 19, 2020

Communication and responsiveness has been hindered due to the Covid-19 pandemic, but I would still like to receive updates on how the THP team will be moving forward. I am really disappointed in the quality of the finish work in my home. When it comes to the workmanship, my unit has multiple issues; missing slider screen in MB, paint issues throughout the entire home, sloppy stain work on rails & banister, scratches and scrapes all over the cabinetry. I am concerned on how the concerns will be handled. ... More

TH Properties responded:
LeAnn, thank you for taking the time to leave a review and present your valid concerns. We want our homeowners to be highly satisfied, even during a pandemic. Our Customer Service team is in the process of resuming their normal procedures and we will reach out to you directly to address the issues you identified with your home. In response to our homeowners’ invaluable reviews, a new painter has been hired for our Northgate community. Your dissatisfaction greatly saddens us and we are improving the quality of our homes. thp ... More

star-rating I will never recommend TH Properties to anyone.

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Matthew M.
  • Harleysville, PA
  • December 01, 2020

Total lack of awareness & ignorance to quality of craftsmanship from their selected vendors. -Master bathroom Tile work & Drywall is ugly, dented and borderline incomplete. -We have light switches behind doors. - garbage disposal switch 4 feet from the sink. - flickering recessed lighting. - Electrical outlets on walls where there shouldn't be. One selected offering we took them up on was CAT 5 cables, spread throughout the house, but they chose to run the cables outside which is the very opposite of what should be done with them. Why offer it if you don't know how to do it? To this point, those CAT5’s ports are still inactive. - Not one switch or electrical outlet is in straight, all are visibly crooked. - We have dents on the VINYL outside on the porch. In the end, we bought a $500,000 home and feel like we were treated like people who didn't deserve to rent a $50 a month apartment with a bad landlord ... More

TH Properties responded:
We are greatly saddened by your experience purchasing one of our homes. We do our best to correct items done improperly and want our homeowners to be highly satisfied, so please call our customer service line at 215-337-3536 to contact us. Thanks so much. thp ... More

star-rating Build elsewhere

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 1

  • Anonymous
  • Pennsburg, PA
  • July 28, 2020

Low quality construction, horrible communication, all vendors used are sub par and prone to error, difficult to build with- shouldn’t take 2-3 months to finalize a price AFTER breaking ground.

TH Properties responded:
We are saddened by your experience purchasing one of our homes. We do our best to correct items done improperly, so please call our customer service line at 215-337-3536 to contact us. Thanks so much. thp ... More

star-rating T.H. Properties - Finish work very poor, low quality interior paints

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 1

  • Alan R.
  • Pennsburg, PA
  • March 13, 2019

Finish work very poor, low quality interior paints

star-rating Zero they all should be... zero stars outta five

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Joel R.
  • Pennsburg, PA
  • May 13, 2020

I don’t believe y’all handle your occupation with any sense or care of the notion of building quality....( I will spell the word “period” and then leave one . )

TH Properties responded:
We are saddened by your experience purchasing one of our homes. We do our best to correct items done improperly, so please call our customer service line at 215-337-3536 to contact us. Thanks so much. thp ... More

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