What Homeowners Have to Say About WCI

We love the peaceful lake view from our bedroom window.

From the day of purchase, we were remote during the entire build process. Arrived to find a beautiful completed home. Any small issues have been documented by the builder/customer care and are being addressed in a timely manner. We are thrilled with our home. ... More

Issues were taken care of quickly

Through, responsive, informative, timely - ease

Pleased with mostly everything.

We bought a home a few months back and love it. Had a few little items to fix and the warranty issues got solved asap. I sell homes for a living so I see a lot and WCI builds some good strong homes. Couldn't be happier with the process so far.

This home is the third new home we've built/purchased. The quality of the house and responsiveness to minor issues by WCI has been so impressive! Would highly recommend this community to anyone!!

We feel that the home buying process was super easy with Lennar. I closed in a month! I raised a question about No CDD fees advertised however, I was instructed later that it would not be charged this year but next year. However, they took out CDDs from settlement funds for 2018 and I haven't seen a refund. Sanctuary Cove is a great, quiet neighborhood with friendly neighbors. ... More

We are very pleased with our new WCI home and the aftercare they provide is wonderful.

It's great that the new home is a smart home and the community has nice amenities.

Sales Consultant very professional and made our buying experience a pleasure and hassle-free. The "everything included" feature is a bonus and we are very satisfied. There is a nice variety of models from which to choose your dream home.

Nice Home

Great house, very functional!

Great house - WCI does the upgrades you want during the build and it was worth the wait. Personal suggestion DO HAVE THE PRIVATE home inspections when offered!! Gives you peace of mind and it's a 2nd/3rd set of experienced trades person independent analysis. Lastly WCI follow up AFTER closing - this is an area that NEEDS IMPROVEMENT BADLY! ... More

I am happy with the purchase overall and love all that is included in my home with the storm smart windows and extra choices for flooring and countertops compared to the NON WCI Lennar brand. Also really ove the smairt home features provided .

An unexplained four month delay is inexcusable. No apology is just plain rude.

WCI responded:
Hi Jeffrey, thank you for your feedback. We are glad you're enjoying your new home, but sorry that you experienced a delay in closing. If there is anything we can do to assist at this time, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care ... More

Very good experience, everything was smooth.

Everything is well done, but, one thing I don’t like when you move it’s no contract with the builder it’s a great the company, highly recommended.

Great Salesman in Hunter and David was just what you are looking for in a Project Manager

My sales representative Matt from Lennar/WCI was honest and very helpful throughout the purchasing process. He had my best interest at heart and not just Lennar’s. The warranty manager Robert has also been excellent to work with and consistently follows up to ensure the work has been completed. ... More

I am generally more than satisfied with my condo and the amenities provided. The Builder is responsive when it comes to warranty work although you may need more than ordinary construction knowledge to get certain repairs completed properly. If I had one beef it is the Contracts, at least in Florida, are written entirely in favor of the Builder with the consumer having little right. The closing date set by the Builder will be adhered to even if your home is not fully completed and you do not have enough time to walk through and get repairs done before hand. Lennar will address your complaints, even after the closing, but when there are a number of major items that have to be fixed the buyer should have the right to delay the closing. Its amazing that we have some many rights when it comes to any other types of purchases or contracts that the Builders have been able to write their own contracts. This is not just Lennar issue but all major Builders. The contracts are for their benefit not the consumers. Blame your politicians. I am not trying to be ambiguous but I love my condo and all parts and would not hesitate to purchase a Lennar home in the future. Note all the contractors/supervisors on the job and that were sent to due warranty work were very professional, clean, neat, polite! ... More

Wood have Ben nice to get some blue paint for the house .I did not get house specs .

The sales person was awesome. The building manager was terrific. The customer care rep could be more quick to respond to ongoing issues post closing.

Sales and closing was professional, pre-warranty work was tedious (poor communications and follow-up, warranty work (communications and response) is good. administrative (Castle) is average, property manager was rude. Overall, we are satisfied with the quality of the house and customer service. ... More

Good experience