What Homeowners Have to Say About WCI in Tampa-St. Petersburg

Read the 27 homeowner reviews of WCI's new homes in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners rated WCI an average 2.7 stars for the quality of their new homes and their commitment to customer service. You can read all of WCI’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

2.7 out of 5 stars
in the Tampa-St. Petersburg area

star-rating

27 Reviews - 16 Communities

5 ★(2)

4 ★(1)

3 ★(14)

2 ★(5)

1 ★(5)

Quality 2.5

Trustworthiness 2.6

Value 2.7

Responsiveness 2.3

star-rating nonresponsive

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Wesley Chapel, FL
  • May 02, 2020

Avoid this builder if possible

star-rating Not impressed at all

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Andres O.
  • Lutz, FL
  • April 01, 2020

The Home specialist was misleading in the sense that she was not informed on matters pertaining to our home. When asked questions she referred us to other departments in Lennar. Our closing was greatly delayed, our exception list was not finalized, our warranty tickets stayed open for weeks before the CV19 pandemic happened, now we sit uncertainly of knowing when they will address them or if they will address our issues. Terrible experience, really. After we close we didn't receive any welcome packages nor a sign in our door to say that it was private property, which allowed every sub to come in unannounced. Really, this is a totally lack of customer support starting with the home specialist all the way through the construction managers. Terrible experience. ... More

WCI responded:
Hi Andres, thank you for sharing your comments about your experience. I am sorry to hear about the difficulties you've had throughout the process. Please send us an email at corporatecustomercare@lennar.com with any outstanding items and we will review and follow-up for you. - Lennar Customer Care ... More